Effective communication skills and people skills are essential in business. In today’s highly competitive world, you need to connect with your customers and prospects better than your competitors do, and little things can have a big impact. Using effective communication skills and people skills can make the difference between mediocrity and excellence.
In this high-energy program on effective people skills, you’ll discover practical techniques and easy to implement strategies for bettering your communication skills in all of the critical areas. Shawna Schuh covers voice mail, e-mail, thank you notes, face-to-face communications and a number of other subtopics, all related to creating happier, healthier interactions. You’ll be more equipped than ever to build and maintain long-term relationships in your personal and your professional life.
Shawna Schuh is a captivating motivational speaker who teaches effective communication skills, people skills, and customer retention. She has over two decades of experience in communication, motivation, and finesse. Shawna Schuh is the author of numerous books and articles on effective communication skills, including 51 Ways to Pick Up Your Get Up and Go, and How to Nail Voice Mail. As a highly effective communication skills trainer, she is in demand across North America, and boasts an impressive list of clients including Farmers Insurance, Nordstrom’s, and Nike. Shawna Schuh’s style is consistently described as entertaining, content-filled, and down-to-earth.
Instructor: Video/ Shawn Schuh
*Bring your lunch on over to the BRC and join us to watch this powerful business video program!
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